CA World 2018
Ms. Fitzgerald will be delivering a presentation on The Three Levers of Transformation
In the past, IT organizations prided themselves on excelling at customer service. Whatever the business wanted IT strove to supply. That focus has now shifted to the point where IT is responsible for delivering specific capabilities that allow business outcomes to be achieved. There are easy words to say but the underlying change requires breaking down the persistent siloes that exist in most organizations and to do that the entire organization will need to shift to a more purpose-driven culture.
Ms. Fitzgerald will be delivering the Thursday Keynote
The Softer Side of Resource Management: Unleashing Innovation and Creativity in Your Workplace